Shipping & Delivery

Shipping Policy for Omni Timepieces Inc.

At Omni Timepieces, we are committed to delivering your luxury watch purchases with the utmost care and efficiency. Our shipping policy is designed to ensure a smooth and secure transit from our store to your doorstep.

Domestic Shipping (within the U.S)

1. Carrier: All our shipments within the continental USA are exclusively handled by FedEx.
2. Processing Time: Orders are processed and shipped within one business for in-stock orders following the confirmation of payment. For order that need to be sourced it obviously will take more time.
3. Shipping Time: The delivery time varies depending on your location and the shipping option chosen at checkout. FedEx offers several service levels to meet different needs.
4. Tracking Information: Once your order is shipped, you will receive a FedEx tracking number to monitor the status of your shipment.

International Shipping

1. Carriers: For international orders, we use Malca-Amit and Ferrari Express, renowned for their expertise in securely transporting luxury goods.
2. Processing Time: Similar to domestic orders, international orders are processed and dispatched within one business day after payment confirmation.
3. Customs and Duties: Please note that international shipments may be subject to customs fees, duties, and taxes, which are not included in our shipping charges. These charges are the responsibility of the recipient.
4. Shipping Time: Delivery times for international orders can vary based on the destination and customs processing.

Inspection and Quality Control

1. Pre-Shipment Inspection: Every watch is meticulously inspected by our team of experts before shipment. This includes verifying the authenticity, functionality, and condition of the watch.
2. Quality Control: We ensure that the watch is in the promised condition and all necessary accessories and documentation are included.

General Policies

• Insurance: All shipments are fully insured until the point of delivery.
• Packaging: Watches are securely packaged to prevent damage during transit.
• Shipping Address: We ship to the address provided at the time of order. Please ensure accuracy as changes may not be possible once the order is processed.
• Delivery: A signature will be required upon delivery for all shipments.

Customer Service

For any questions or concerns regarding our shipping policy, please contact our customer service team. We are here to assist you and ensure a seamless experience with Omni Timepieces.